Returns & Exchanges
At Australian Geographic, we want you to be completely satisfied with your adventure-ready apparel. If your purchase doesn't fit or meet your expectations, you can return or exchange items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all Australian Geographic garment tags and labels remain intact.
- 3.Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
- 4.Receive Your Refund
Once our team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.
